How To Check User Status

Get full info about the user with a single command

Yury Smykalov avatar
Written by Yury Smykalov
Updated over a week ago

With the /check command in your membership bot you can see your user's summary:

  • ID number

  • Name

  • Email (if provided)

  • Status

  • Active plan (if any)

  • Resources access status

  • Payments history

  • Subscriptions history

Here's how it looks:

To use this command, you'll need the user ID number (this is the Telegram user ID actually).

Here's how you can get these IDs:

  • in payment/subscription notifications;

  • in the Dashboards / Export data (CSV) from the Telegram bot menu;

  • by forwarding a message from the user to @userinfobot in Telegram

  • in the SUCH web interface.

You can also ask the user to launch the @userinfobot in Telegram and it will reply with their ID number, which they can share with you.

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